Funds receipt and return methods
Deposits, withdrawals and refunds are regulated by the agreement, as well as the following document: Deposit, Withdrawal and Refund Policy.
We offer a number of ways for you to make a deposit to your trading account and withdraw funds. You can find the detailed instructions for each payment method in the Payments section of the TradeRoom system. To do it:
- Log on to the TradeRoom system.
- Go to Payments – Account Funding (or to Payments – Funds Transfer if you are going to withdraw the funds).
- Select the payment method of your interest. You will see the detailed instruction and the payment details at the bottom of the page.
We do not charge any fees for the incoming payments. However, you may have to pay the fee to the bank or the payment institution that you are making the transfer with. You can find the payment fees on the payment systems or your bank web-sites. The payment fees depend on the payment method, and on the currency in which you transfer the funds. You can find the information on the transfer fees in our Trading Conditions.